Hosted Phone System
What is a Hosted Phone System?
A hosted phone system is a type of PBX (Private Branch Exchange) that operates using VoIP (Voice over Internet Protocol) technology. It enables users to make and receive calls both internally and externally, and can be accessed remotely without requiring on-site maintenance.
This IP-based phone system is hosted in an off-site data center, making it an ideal solution for small to medium-sized businesses.
In a hosted phone system, the service provider manages the hardware and software, ensuring reliable connectivity and high-quality call services.
How do Hosted Phone Systems Work
Hosted phone systems operate by leveraging the internet to establish connections for making and receiving calls through a cloud-based PBX. The service provider is responsible for managing and maintaining the hardware, software, and servers, while users access the system through an internet connection, eliminating the need for on-site maintenance.
This cloud-based approach offers a reliable and scalable solution for businesses seeking a robust phone system without the hassle of managing it themselves.
Features of our Hosted Phone Systems
- FCA & PCI Compliant Call Recording
- Custom Voice Prompts
- Time Based Routing
- In-Built Disaster Recovery capability
- Auto Attendants answers and directs calls automatically
- 3 Party Conference Bridge
- CRM Intergration with Sales Force & Sugar
Elevate
Wherever, Whenever Communications.
Whether you’re working from the office, at home, and anywhere in between, Elevate empowers you to communicate how you want, from wherever you work.
A single application to help teams stay engaged and connected
Place and receive calls using your business phone number, manage voicemails, chat with co-workers, hop on a quick video conference, access your files and more – all from a single application.
Why choose CBC
Phones, networks and security from one UK team
We are committed to giving every customer the best possible phone and networking solution for their business, then supporting it for the long term.
- 24/7 UK-based supportReal engineers, any hour, no overseas call centre.
- One-to-one serviceA named CBC engineer who knows your setup.
- Grows with youAdd users, sites or features without changing supplier.
- Customer satisfaction firstClear quotes, fixed pricing and honest advice.
Get a free quote
Tell us what you need and we will reply as soon as possible, usually the same working day.
Explore the Elevate phone system
Apps, Microsoft Teams, call queues, recording and more, supplied and supported by CBC.