Elevate collaboration
Elevate video meetings and team chat
Calls, meetings and messages in one app. Elevate Essentials and Pro add HD video conferencing, team chat and file sharing to the phone system, so staff stop switching between tools.
UKpartner
Why it matters
The cost of tool sprawl
Three apps for one conversation
A call starts on the phone, moves to a video link in another tool and carries on in a chat somewhere else.
Information is scattered
Files, decisions and customer details end up in email threads and personal chat apps.
Meeting links are a hassle
External guests struggle with downloads and sign-ins, and meetings start late.
What you get
What is included
HD video meetings
Video conferencing with screen sharing and presentation tools. Essentials supports meetings of up to 25 people and Pro up to 100.
Meeting controls
Features such as virtual backgrounds, automatic meeting lock and meeting transcriptions help keep meetings private and useful.
Team chat
Direct messages, private groups and public channels, with file sharing, to cut down internal email.
File storage and sharing
Essentials includes 5 GB per user and Pro includes 50 GB, with files available across your devices.
Calls to video in one click
Start a call, then escalate to video or screen sharing without redialling or switching apps.
WhatsApp Company Messaging
An optional add-on that lets customers message your business on WhatsApp, available on any licence.
A single place for conversations
Elevate treats phone, video and chat as one product. The same directory, presence and user identity apply to all three, so you can see that a colleague is on a call, message them, and then pull them into a video meeting without leaving the app. For teams that move constantly between customers, suppliers and each other, that saves minutes every hour.
Meetings your guests can join
Clients and suppliers can join an Elevate meeting without a heavy set-up, and internal meetings benefit from screen sharing, recordings and transcription where enabled. Larger meetings of up to 100 people suit webinars, all-hands calls and training sessions on the Pro licence.
Already using Teams?
If your organisation uses Microsoft Teams for chat and meetings, you can keep it and add Elevate for calling only, as described on our Elevate for Microsoft Teams page. Choose the model that fits how your people already work.
Your questions answered
Does Elevate include video conferencing?+
Yes. Video meetings are included from the Essentials licence, with up to 25 participants on Essentials and up to 100 on Pro.
Is there team chat in Elevate?+
Yes. Essentials and Pro include team chat with direct messages, private groups, public channels and file sharing.
Can customers message us on WhatsApp?+
Yes. WhatsApp Company Messaging is an optional add-on available with any licence.
How much storage do I get?+
Essentials includes 5 GB of file storage per user and Pro includes 50 GB. Higher capacity may be available on request.
Can I use Elevate meetings and Teams together?+
Yes, many businesses use Teams for internal collaboration and Elevate for telephony. Ask us which combination suits you.
Do external guests need an account?+
No. Guests can generally join a meeting from a link. We will confirm the join experience when we demonstrate the service.
Who benefits most
- ✓ Hybrid teams who rarely share an office
- ✓ Firms that meet clients by video
- ✓ Multi-site organisations replacing travel
- ✓ Teams that want fewer apps and fewer logins
- ✓ Businesses that want customers to reach them on WhatsApp
Related
Keep exploring Elevate
Mobile and Desktop Apps
Your business number on iPhone, Android, PC and Mac.
Microsoft Teams
Business phone calling inside Microsoft Teams.
AI Call Recap and Analytics
AI summaries, sentiment and topic analysis for calls and meetings.
Pricing and Licences
Express, Essentials and Pro compared, and what drives the monthly cost.
Free guide · 7 pages
The UK business guide to the Elevate phone system
- ✓Every feature, explained
- ✓Express, Essentials and Pro compared
- ✓2027 ISDN switch-off checklist
- ✓Ten questions to ask any supplier
Why choose CBC
Phones, networks and security from one UK team
We are committed to giving every customer the best possible phone and networking solution for their business, then supporting it for the long term.
- 24/7 UK-based supportReal engineers, any hour, no overseas call centre.
- One-to-one serviceA named CBC engineer who knows your setup.
- Grows with youAdd users, sites or features without changing supplier.
- Customer satisfaction firstClear quotes, fixed pricing and honest advice.
Get a free quote
Tell us what you need and we will reply as soon as possible, usually the same working day.