Cloud Contact Centre

Revolutionise Customer Engagement with Our Cloud Contact Centre

Welcome to Commercial Business Communications, the leading provider of state-of-the-art cloud contact centre solutions in the UK. We specialise in delivering advanced cloud-based contact centre services that will transform your customer engagement strategies and drive unprecedented business growth.

Our cloud contact centre solutions are designed to cater to the unique needs of businesses of all sizes. Whether you’re a small startup or a large enterprise, our flexible and scalable services can be easily tailored to accommodate your evolving customer support requirements. Scale up or down effortlessly to ensure optimal efficiency and cost-effectiveness.

How do Hosted Phone Systems Work

Exceptional Customer Experience

Elevate your customer service with our cloud contact centre. Our feature-rich platform offers intelligent call routing, Interactive Voice Response (IVR) systems, call recording, and comprehensive analytics. Empower your agents to deliver personalised support, reduce customer wait times, and enhance overall satisfaction.

Seamless Remote Work Capabilities

In today’s dynamic business landscape, remote work is more crucial than ever. Our cloud contact centre enables your agents to seamlessly work from anywhere with an internet connection. Stay connected with your customers and maintain productivity, whether your agents are working remotely or you have distributed teams.

Effortless Integration

Our cloud contact centre seamlessly integrates with your existing systems and software, providing a unified experience for your agents. Whether you use CRM platforms, ticketing systems, or other customer management tools, our solution seamlessly integrates to streamline workflows and ensure data synchronisation.

Exceptional Customer Service and Support

At Commercial Business Communications our experienced team will closely collaborate with you to understand your unique business requirements and provide a fully customised cloud contact centre solution that aligns with your objectives.

Transform your customer engagement with our comprehensive cloud contact centre services. Contact us today to schedule a consultation and discover how our tailored solutions can empower your business, drive unparalleled customer satisfaction, and propel your success.


Wherever, Whenever Communications.

Whether you’re working from the office, at home, and anywhere in between, Elevate empowers you to communicate how you want, from wherever you work.

A single application to help teams stay engaged and connected

Place and receive calls using your business phone number, manage voicemails, chat with co-workers, hop on a quick video conference, access your files and more – all from a single application.

Why Choose CBC?

At Commercial Business Communications, we are committed to providing our customers with the best possible phone and networking solutions to meet your specific  business needs.

Get a quote

Request a free quote or organise a consultation, contact us below and we will get back to you as soon as possible.

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