Cloud telephony for Crewe businesses with sites, depots and home workers

A firm with a head office near the town centre and a depot out at Crewe Gates or Leighton can run a single phone system. Customers dial one number and it routes by time of day, department or whoever is free.

Adding an extra site means adding a login, not another line rental.

Business connectivity around the centre is good, but industrial estates and surrounding villages vary a lot. We test lines at each premises and size bandwidth for the number of simultaneous calls.

Where a site depends on one line, we add wireless or a second fibre route so calls continue if the first fails.

For shift working, we can set up different greetings for early, late and night teams, so the call goes to the right person whatever the time. Reports show how many calls were missed in each period, which helps you decide staffing. Because Crewe firms often deal with customers across the rail and motor sectors, we also make sure international dialling is enabled only for the people who need it, which cuts down on the risk of fraud.

Teams based across rail, automotive and engineering supply chains often need video meetings with customers as well as calls. Elevate bundles meetings, chat and call analytics. You can read more on our Elevate page.

We introduce it team by team and review usage after a month.

Per-user pricing makes it easy to plan: new starters at a Crewe supplier get a login on their first day, and leavers are removed immediately. Calls to UK landlines and mobiles can be bundled.

We quote hardware, licences and connectivity together, and we explain exit terms up front so you are not surprised later.