Business phone systems for Chester, inside and outside the city walls

The two-tier galleries of the Rows, the Georgian houses around Nicholas Street and the buildings within the walls are often listed, and drilling or running new cable is restricted. We survey carefully and favour hosted systems that need little more than a data point.

Shops, restaurants and independent practices get a simple handset setup and cleanly routed calls.

Larger firms at Chester Business Park, Sealand Road and Hoole run multi-department teams with queues, departmental groups and call recording. Insurance, financial and legal firms are well represented locally.

We design extension plans so a call from a client lands with the right person first time, and keep reporting simple for managers.

Many city-centre firms are tenants, so we agree where equipment can go with the landlord, label every cable and leave the building as we found it if you move out.

Chester gets visitors year round, with race days at the Roodee and busy seasons around the Cathedral and zoo. Hotels and venues need reliable booking lines, night call handling and voicemail that stays out of the way.

We schedule busy-period call routing in advance and handle the ISDN removal around your calendar. See how a cloud VoIP system compares if you are weighing options.

Chester’s trade follows the calendar: race days, Christmas markets, summer weekends and graduation season. We build alternative call flows in advance so a hotel, tour operator or restaurant can switch from a quiet-week setup to a peak setup in a few clicks.

Firms with Welsh customers can add local Welsh numbers, and calls to the Deeside and Flintshire area can be included in the package.